Effective Date: July 2026
Privacy Policy for Torwood Interiors
Torwood Interiors is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us regarding our services.
Information We Collect
We may collect the following types of personal information:
Full name
Email address
Telephone number
Property address (where applicable)
Project details and enquiry information
Any information you voluntarily provide through our contact forms, email, or telephone conversations
We may also collect certain technical information automatically, including:
IP address
Browser type
Device information
Pages visited
Time spent on our website
Cookies and similar technologies
How We Use Your Information
We use your information to:
Respond to your enquiries
Provide quotations and estimates
Arrange consultations and site visits
Deliver our building and renovation services
Communicate regarding ongoing projects
Improve our website and customer experience
Meet legal and regulatory obligations
We will only use your personal information where we have a lawful basis to do so.
Cookies
Our website may use cookies to improve your browsing experience, analyse website traffic, and enhance website functionality.
You may disable cookies through your browser settings at any time, although some website features may not function correctly.
Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share information only where necessary with:
Architects
Designers
Trusted subcontractors
Professional advisers
Payment providers
Government or legal authorities where required by law
All third parties are expected to handle your information securely.
Data Security
We take reasonable technical and organisational measures to protect your information against unauthorised access, misuse, alteration, or disclosure.
Although we strive to protect your information, no online transmission can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to:
Provide our services
Meet legal requirements
Resolve disputes
Maintain business records
Your Rights
Depending on applicable UK data protection laws, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Request data portability where applicable
To exercise these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:
Torwood Interiors
Email: info@torwoodinteriors.co.uk
Phone: +44 7876 782396